Terms and Conditions

1. Contractual confirmation

The on-line payment procedure via www.obc-suisse.ch/en/payment based on a service agreement with its general terms and conditions, mutually signed by the contractual parties, OBC Suisse and Client. The client herewith confirms acceptance of the contractual documents.

2. Payment conditions

The total amount is to be paid in Swiss Francs.

3. Mastercard Secure Code / Verified by Visa / 3-D Secure

We accept payments with Visa, Mastercard and American Express. In case of Mastercard payments Client benefits from a Mastercard Secure Code, respectively from the “Verified by Visa” for Visa payments. The credit card company notifies the payer whether the payment went through or not and thus there is no need to enter your credit card information. 3-D Secure is a safe way to make payments via Internet and is internationally accredited. Your 3-D Secure password is known to you only and is used during the payment procedure the same way that it is used when shopping or retrieving cash from an ATM.
If you see the following window appear on your screen when entering your credit card information, this means that your bank is requesting you to register in order to obtain your 3-D secure password (the example below is applicable for MasterCard payments):

4. Complaints

Complaints are to be notified to OBC in writing, latest 7 days after receipt of the invoice, respectively 10 days following the date of invoice, otherwise the invoice is deemed accepted by Client.

5. Place of Jurisdiction

OBC Suisse is a Swiss company subject to Swiss law. The place of jurisdiction is Zürich.

NEW CENTER OPENING

IN BASEL!

From summer 2020, we will be moving into new office premises directly at Basel railway station, in Baloise Park at Aeschengraben 29.

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